BoaBet Account Verification and KYC Procedures

Maintaining a secure environment is a core value for the BoaBet community. To ensure the integrity of the platform and protect all participants, a standard verification process, known as Know Your Customer (KYC), is required for active accounts. This process involves the submission of specific documentation to confirm the identity and residency of account holders.

The Importance of Account Verification

BoaBet operates under a license issued by the Malta Gaming Authority (MGA). Compliance with this regulatory body necessitates strict adherence to identity verification procedures. These measures are implemented to protect the community, prevent fraudulent activity, and maintain a safe, transparent environment for all sports and gaming enthusiasts.

This page is for informational purposes only.

The BoaBet Verification Process

The account verification process begins at the dedicated verification page within the user profile. This procedure is designed to be efficient; when documents are submitted clearly and accurately, verification is often completed shortly after submission. In instances where additional review is necessary based on account activity, the processing time may take up to 72 hours. Customer support remains available to assist with any inquiries regarding document submission.

Required Identity Documentation

To complete the BoaBet KYC requirements, users must provide valid photo identification. Accepted forms of identification include:

• Passport
• Driver’s license
• National identity card
• Citizenship card

For a document to be approved, the following details must be visible: full name, photo, date of birth, date of issue, date of expiry, and any MRZ lines or barcodes. It is essential that all four corners of the document are visible within the frame of the image to ensure it is not considered cropped.

Proof of Address Requirements

Confirmation of residency is a standard component of the BoaBet verification framework. Users are required to submit a recent document (issued within the last three months) that displays their registered home address and full name.

Accepted documents include:

• Utility bills
• Invoices
• Bank statements

Both physical scans and digital PDF files (electronic bills) are accepted. As with identity documents, all four corners of the proof of address must be clearly visible in the provided image.

Payment Method Verification

In certain circumstances, BoaBet may require verification of the payment methods used on the platform. If a credit card is utilized, photos of both the front and back of the card are necessary. To maintain security, users should follow these masking protocols:

• Ensure the card owner’s full name and expiry date are visible.
• Only the first 6 and last 4 digits of the card number should be visible (the middle 6 digits must be covered).
• The CVV/security code on the back of the card must be covered.

Technical Standards for Submission

To facilitate a smooth BoaBet KYC experience, submitted files should adhere to the following technical guidelines:

• Format: BMP, PNG, JPG, or PDF.
• Quality: High-resolution, color images only.
• Integrity: Photos must be unedited and not processed through any filtering or editing applications.
• Size: Total email attachments should not exceed 10MB; larger sets of documents should be sent via separate emails.
• Method: Documents should be submitted via the internal uploader tool or from the email address registered to the account.